DELIVERY PREPARATION

Send the right entrance

An address may lead to the front door while delivery uses another gate. Share the usable entrance and an on-site contact.

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DELIVERY PREPARATION

Measure the whole approach

Check the narrowest opening, turns, steps and overhead obstacles. Send photos if the route is difficult to describe.

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DELIVERY PREPARATION

Choose firm, level placement

Allow the door to open and leave room for users. Tell the team about soft ground, slopes or a newly changed surface.

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DELIVERY PREPARATION

Confirm site access hours

Give us any venue deadlines or supplier restrictions. Arrange a delivery window with the office before your event setup begins.

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DELIVERY PREPARATION

Keep access open for the full rental

Service and collection need a clear route too. Contact the office to arrange pickup when you finish using the equipment.

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