1. Share the usable entrance
Give us the property address, delivery gate and on-site contact. Include gate codes securely with the rental team, supplier check-in instructions and permitted arrival hours. Request a driver call-ahead when booking if it would help; confirm the agreed communication plan with the office.
2. Measure access and placement
Measure the narrowest clear opening, turns and overhead obstructions. Note steps, steep grades and soft ground. The placement needs a firm, level surface and room to open the restroom door. An accessible unit also needs a usable approach with clear maneuvering space.
| Look at | Tell the rental team |
|---|---|
| Gate and turns | Clear width, corner space and whether the gate opens fully |
| Surface | Paving, gravel, soil, grade and any recently disturbed ground |
| Overhead route | Branches, eaves, wires or structures affecting clearance |
| Service approach | Where a service vehicle can stop and what could block the route |
| Trailer setup | Tow access, deployed steps, tongue clearance and utility locations |
3. Confirm water and power where needed
Standard units are self-contained. Trailer and shower configurations can need specific utility arrangements. Describe the available supply, connection locations and route for any hoses or cables. Confirm the requirements of the quoted model before preparing the site.
4. Keep the route available
Parked vehicles, new fencing, materials and event furniture can block a route that was clear during booking. Keep the agreed entrance open for delivery, cleaning and collection. Contact the office before moving equipment to another part of the site.
5. Arrange collection
When the rental is finished, contact us to request pickup and confirm the collection plan. Explain gate access and any deadline set by the venue. Keep the units reachable until they have been collected.